Public Rights & Accessibility

Website and Technology Accessibility Statement

An Ongoing Effort of Being Better for All.

Land to Air Express is committed to an ongoing effort of providing a positive experience to all our customers, while also aiming to promote accessibility and inclusion despite disability or any other characteristic protected by applicable law. We are taking a variety of steps and devoting resources to further enhance the accessibility of our website, including partnership with experienced accessibility consultants, training necessary individuals regarding accessible website design and maintenance, as well as implementing recurring third-party website assessments from an engineering and user-experience basis.

Accessibility Assistance.

If you have difficulty using or accessing any element of this website or on any Land to Air Express mobile app or tool, please feel free to call us at (888) 736-9190 or email us at customerservice@landtoair.net and we will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you consistent with applicable law (for example, through telephone support).

Feedback.

Please contact us at customerservice@landtoair.net if you have any feedback or suggestions as to how we could improve the accessibility of this website. If you do encounter an accessibility issue, please provide the website URL, and our team will apply all reasonable efforts towards addressing the issue or concern.

Notifying the Public of Rights Under Title VI

Land to Air Express posts Title VI notices on our agency’s website and in public areas of our company operated bus terminals.

Land to Air Express operates its programs and services without regard to race, color, or national origin, in accordance with Title VI of the Civil Rights Act of 1964.

To obtain additional information about your rights under Title VI, contact Land to Air Express.

If you believe you have been discriminated against on the basis of race, color, or national origin by Land to Air Express, you may file a Title VI complaint by completing, signing, and submitting the agency’s Title VI Complaint Form.